At Via North, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and safeguard your data when you use the Via North website ("the Site"). Please read this policy carefully to understand our practices regarding your personal data.
1. Data Collection
1.1 Information You Provide: We may collect personal information you provide when creating an account, placing an order, subscribing to our newsletter, or engaging in other activities on the Site. This information may include your name, email address, shipping address, and payment details.
1.2 Automated Information: We may also collect certain information automatically when you visit the Site, such as your IP address, browser type, device information, and browsing patterns. This information helps us improve our website's functionality and user experience.
2. Use of Your Information
2.1 Order Fulfillment: We use your information to process and fulfill your orders, communicate order updates, and provide customer support.
2.2 Marketing and Communication: With your consent, we may use your information to send you promotional emails, newsletters, and other marketing materials. You can opt out of marketing communications at any time.
2.3 Site Improvement: We may use your data to analyze site usage patterns, improve our website, and tailor our offerings to your preferences.
3. Data Sharing
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us with various functions, such as payment processing, shipping, and marketing.
3.2 Legal Compliance: We may disclose your information when required by law, court order, or governmental authority.
4. Data Security
We implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
5.1 Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.
5.2 Data Erasure: You can request the deletion of your personal information from our systems. Please note that we may need to retain certain data for legal or administrative purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
The Site is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
8. Contact Us
If you have questions or concerns about our Data Protection and Privacy Policy, or if you would like to exercise your rights, please contact us.
Thank you for trusting Via North with your personal data. Your privacy is important to us.